FAQ

How do I place an order through your Website?

We have worked hard to make our Website user-friendly and easy to navigate. To order from us, simply select the items you are interested in purchasing, and proceed to the Secure Checkout page. Once you complete the Secure Checkout process and your payment clears, we will process, package and ship your item (s). If the item is in stock, you should receive your items within seven to ten business days from clearance of payment. If item is not in stock, please allow four to six weeks for delivery.

Will I need a user account?

We want to make sure your transactions on our Website go smoothly. To assist in this process, all clients must create a personal account. You will need to enter your name, address, e-mail address, and phone number. Please note that we are not able to ship to P.O. boxes. Any and all information you give us will be kept private and secure. For further information on how we protect your privacy, please read our Privacy Policy.

Will my credit card information be secure?

Yes, we take security seriously on our Website. For detailed information about how your credit card information is handled, please read our Terms and Conditions and Privacy Policy. Be assured that you can safely make purchases with your credit card on our Website.

What are my payment options?

Our company accepts MasterCard and Visa for Website purchases. You may also use a check card that is linked to your checking account, as long as the MasterCard or Visa logo appears on the card. For more information about how your credit card information is kept safe, please read our Terms and Conditions and Privacy Policy.

How quickly will I receive my order?

We will ship your item(s) as soon as payment clears (usually within 5 – 7 business days from payment clearance). If paying by Mastercard, in-stock merchandise will be shipped within 1 – 2 business days from payment clearance. If item is not in stock, please allow four to six weeks for delivery. We offer shipping through FedEx, in an effort to provide the most cost-efficient shipping options available. We also offer overnight shipping where available. We allow you, the client, to select the shipping option that best suits your needs during the Secure Checkout process. We take care in packaging your order so that it arrives at your home in perfect condition.

What is your return policy?

We are confident that you will love the items you purchase from our Website. If, however, you need to return an item and you decide that you are not satisfied with or do not want an item that you have received, you may return it within 10 days of receipt and and only after receiving return authorization approval. No merchandise is to be returned without written authorization. Credit may not be allowed for goods returned without prior consent/authorization from Bosworth Interiors. Items returned for credit without written authorization are subject to a twenty-five (25%) percent restocking fee. Items must be returned in their original condition. If you have further questions about returns, please Contact Us.

Do you accept special orders?

If you have a particular home décor need that is not available on our Website, please Contact Us. We will make every effort to assist you.